Outsourcing – the word that businesses love and customers hate. Outsourcing is the hidden reality for many industries today, but the last thing a customer wants to hear is that their call is important to you, and by the way, we’ve outsourced our call centre to Indonesia.
So while businesses need to keep costs down, clients expect to be dealing with native English speakers who understand the issues they need resolved.
What to do in this situation? We’d like to introduce our solution to this problem for Australian corporations. View live site