About us

We are your dream team, the future-makers bringing your vision to life.

FutureLab brandding image presented on coffee cup

Our Story

Founded in 2011, FutureLab has always been focused on solving problems. Our point of difference is the way we partner with our customers. Your goal becomes our goal. We don’t just make websites, we work with you to create a custom and innovative solution that will increase efficiency, create a compelling user experience, and future-proof your brand. And it’s all packaged in beautiful, creative web design.

Our process

  • Exploration
    From our first meeting, we’ll partner with you and journey to find the best website solution for your business. We’ll outline your goals and often end up helping to shape them. We listen and advise to ensure the end result combines your knowledge of your business, with our digital expertise.
  • The data
    Anyone could take a guess at what your users want or your employees need. We back up our insights with analysis of real data. We use many tools including your website statistics, heatmapping, user recordings and even interviews with your employees to understand what digital resources they need to support their work. Ultimately, we use this data to help shape the product we deliver to you, and ensure it aligns with your business needs.
  • Design
    We collect all of your marketing materials and brand guidelines to create a unique online presence that is instantly recognisable to your customers. But if you don’t have comprehensive branding or you’re looking to innovate, don’t worry – we can help with refreshing or completely re-designing your brand.
  • Manage
    Day 1 of your digital platform “going live” is not the end of our web process but rather the beginning of a new journey. From monitoring, regular reports or ongoing support, we're here to assist you and support you – long term. And if you're looking for SEO or content marketing – we have great partners who specialise in website writing, optimising, and content-driven marketing.

Our leadership team

Bernard Lynch business manager

In our busy office, Bernard tackles problems to ensure we can support your business by solving your problems through consulting and suggesting. With that, Bernard also manages other scopes of Futurelab, ranging from database creation and administration to copy-writing.

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Ralf Klis FutureLab Director

Ralf has exceptional skills to explain very technical details in an easy and understandable way. With his university degrees in both computer science and marketing, he focuses on tailoring the right product for the customer and translating it into technical specifications for our inhouse development team.

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